Stay compliant with EASA’s new ground handling regulation
Meet the latest EASA ground handling requirements with AeroEx’s comprehensive ground handling solutions.
remaining until EASA ground handling regulation take effect
Understanding EASA’s ground handling regulation: ensuring safety and compliance on the ground
The European Union Aviation Safety Agency (EASA) has introduced Regulation (EU) 2025/20, the first EU-wide framework for ground handling services. Effective from 27 March 2028, this landmark regulation aims to harmonize safety standards, enhance operational efficiency, and create a unified safety culture across Europe’s airports.
Ground handling organizations and self-handling aircraft operators will be required to self-declare compliance with the new EU requirements — a significant step toward consistent, high-quality, and safe ground operations throughout the continent.
Who is affected?
The regulation applies to:
- Ground Handling Service Providers (GHSPs)
- Airlines performing self-handling
- Aerodromes handling more than 800,000 passengers annually
Affected organizations must demonstrate:
- A management system proportionate to their operational complexity
- A functioning Safety Management System (SMS)
- Defined operational procedures, training programs, and maintenance plans for Ground Support Equipment (GSE)
- A robust reporting culture aligned with EASA’s “just culture” principles
Implementation timeline
- 7 March 2025: Publication of regulation
- 27 March 2028: Regulation applies
- 27 March 2031: Information Security Management System (Part-IS.D.OR) applies
What happens if you’re not ready
- Operational disruptions or grounding of services
- Loss of contracts with airlines or airport operators
- Increased oversight and potential findings by authorities
Preparing early ensures a smooth transition, stronger safety culture, and alignment with EASA’s expectations.
Information security services
Key requirements at a glance
Objective: Enhance safety, efficiency, and standardization in ground handling operations across the EU aviation sector
Ground Handling Manual
Organizations must establish a Ground Handling Manual (GHM) defining:
- Accountability and responsibilities
- Document and record management
- Appointment of key personnel
- Operational philosophy and procedures
Safety Management System (SMS)
A comprehensive SMS must include:
- Hazard identification and risk assessments
- Safety objectives and key performance indicators
- Reporting, investigation, and feedback mechanisms
- Safety promotion, training, and fatigue management
- Emergency response and change management processes
Compliance Management System (CMS)
Continuous oversight and improvement through:
- Compliance monitoring programs
- Regular audits and inspections
- Non-conformity management and corrective actions
- Supplier evaluation and training initiatives
Training and Competency
All personnel must undergo standardized:
- Initial, recurrent, and on-the-job training (OJT)
- Regular competency assessments and documentation
- Oversight through a structured training management system
Ground Support Equipment (GSE) Maintenance
Organizations must implement preventive maintenance programs with:
- Fault identification systems
- Operator training
- Comprehensive maintenance records
Interfaces and Coordination
Collaboration and data-sharing among:
- Ground handling agents
- Airport and aircraft operators
- Safety-relevant stakeholders
This integrated approach supports ramp safety, FOD control, and efficient turnaround operations.
Prepare for 2028 – act now
Ground handling services
Comprehensive compliance and safety management services for ground handling organizations
AeroEx offers a suite of specialized services to help organizations meet the new EASA Part-Ground Handling (EU) 2025/20 requirements and ensure safe, efficient, and compliant ground operations across Europe. Our services include:
Ground handling compliance advisory
EASA part-ground handling GAP Analyses
IS-BAH Audit & Ground Handling Combo Package
Combine the IS-BAH certification audit with the EASA Part-Ground Handling GAP Analysis for a complete evaluation of your operational safety, management systems, and compliance practices.
Ground handling management system development
Design and implementation support for your Safety Management System (SMS), Compliance Monitoring, and Ground Handling Manual (GHM) in line with EASA standards.
Operational procedures & documentation review
Training & competency programs
Audits & inspections
AMAS.aero toolkits
Use the AMAS.aero compliance management platform for digital oversight, documentation control, and monitoring of your ground handling compliance in real time.
View toolkits
Continuous compliance support
Don’t wait until the new EASA Ground Handling Regulation takes effect. Our tailored audit and compliance solutions will help your organization meet the upcoming EASA Part-Ground Handling (EU) 2025/20 requirements — efficiently, safely, and with confidence. Get ahead of the 2028 deadline and ensure your ground handling operations are compliant, standardized, and ready for the future of aviation safety.
AMAS.aero Ground Handling Toolkits
Tailored solutions to meet EASA’s ground handling regulation requirements
Our specialized Ground Handling Toolkits within the AMAS.aero platform support your organization in achieving full compliance with the new EASA Part-Ground Handling (EU) 2025/20 regulation. Whether you are setting up your first Ground Handling Management System (GHMS), updating existing documentation and procedures, or implementing a complete digital framework for continuous compliance, our toolkits provide everything you need for efficient, safe, and standardized operations.
Key benefits of our toolkits
Compliance with EASA regulation (EU) 2025/20
Integrated management system support
Streamlined documentation control
Operational efficiency
Continuous compliance monitoring
Safety culture enhancement
Seamless collaboration
Future-proof digital solution
Starter Toolkit
Covers the basic requirements for establishing a Ground Handling Management System (GHMS) in line with the EASA Regulation (EU) 2025/20. Provides practical tools to identify non-conformities, perform GAP analyses, and develop the Ground Handling Manual (GHM) while ensuring compliance with all relevant regulatory requirements.
- AMAS.aero applications: Standards & Regulations, InSight, Manuals, Reporting, Information Collection, Obligations, Questionnaires
- Ground Handling Manual (GHM) template, including annual revision service
- EASA Library – Ground Handling Services Bundle: ORGH, GH.OPS, and Occurrence Reporting
- 1 named user/editor (primary user)
- Templates for management system-relevant checklists and forms (Word/Excel)
- Ground Handling Services GAP Analysis checklist
- Online setup and onboarding session
- Monthly EASA Standards & Regulations Safety Report updates for relevant regulations
- Electronic safety reporting functionality (ORGH.GEN.160 compliant) via the AMAS.aero Reporting App
Best suited for:
- Organizations just beginning to establish their Ground Handling Management System (GHMS) and seeking a straightforward, cost-effective solution.
- Small to medium-sized ground handling companies aiming to meet the basic regulatory compliance requirements with limited internal resources.
Advanced Toolkit
Covers all requirements for a full-scale Ground Handling Management System (GHMS) in accordance with EASA Regulation (EU) 2025/20. Provides everything needed to establish, implement, operate, monitor, review, and continuously improve your GHMS — ensuring a structured, compliant, and efficient management system across all operations.
- AMAS.aero applications: Compliance and Safety Management Suite, Manuals
- Ground Handling Manual (GHM) template, including annual revision service
- EASA Library – Ground Handling Services Bundle: ORGH, GH.OPS, and Occurrence Reporting
- 5 named users/editors (primary users)
- 20 named readers/reporters (basic users)
- Templates for management system-relevant checklists and forms (Word/Excel)
- Ground Handling Services GAP Analysis checklist
- Setup and Onboarding Package (Two-day on-site training for key users)
- Monthly EASA Standards & Regulations Safety Report updates for relevant regulations
- Electronic safety reporting functionality (ORGH.GEN.160 compliant) via the AMAS.aero Reporting App
Best suited for:
- Organizations with complex ground handling operations that require a comprehensive solution for continuous compliance, safety, and efficiency improvement.
- Airlines, airport operators, and service providers needing an integrated digital system to align with EASA Part-GH, IS-BAH, or ISAGO standards.
Stay compliant, stay secure.
Ground handling service packages
Choose the audit package that best fits your organization’s needs. Whether you require a focused EASA GAP Analysis or a comprehensive IS-BAH and EASA combined audit, AeroEx provides expert-led assessments to strengthen compliance and enhance ground handling safety.
Trainings, Questionnaires and Templates
Why choose AeroEx for ground handling compliance?
Our solutions are designed specifically for the aviation industry, ensuring full compliance with EASA Regulation (EU) 2025/20 and international ground handling standards such as IS-BAH and ISAGO. With AeroEx, you gain a trusted partner for achieving safe, efficient, and compliant ground operations across all levels of your organization.
Industry expertise
Backed by decades of experience in aviation auditing and compliance, AeroEx provides deep regulatory knowledge and practical insight into the unique challenges of ground handling operations.
Customized solutions
Every ground handling operation is different. We tailor our audits, GAP analyses, and implementation support to your organization’s complexity, size, and service scope — ensuring an effective, proportionate compliance approach.
AMAS.aero platform integration
Use the AMAS.aero platform to digitalize your Ground Handling Management System (GHMS). Manage documentation, reporting, training, and audit activities seamlessly with real-time compliance tracking and version control.
End-to-end support
From the first assessment to full compliance and continuous improvement, AeroEx supports your organization through every phase — ensuring that your systems evolve in line with the regulation’s requirements.
Strategic Partnership with DEUDAT
In collaboration with DEUDAT, a leader in information security and data protection, we bring unparalleled expertise and insight to every project. This strategic partnership enables AeroEx to deliver top-tier guidance and support, leveraging DEUDAT’s specialization in cybersecurity to address evolving aviation industry needs and ensure robust protection for your organization.
Your roadmap to EASA Part-Ground Handling compliance
Stay compliant, stay safe with AeroEx’s integrated approach to ground handling management.
We help you navigate the complexities of Regulation (EU) 2025/20, ensuring that your organization not only meets regulatory expectations but also achieves operational excellence.
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